FAQ: What Role Does French’s Point’s Team Play During Our Stay?

The French’s Point team provides support related to the venue, in advance of your stay, during your stay, during your events, and during your departure. Our Property Manager, Nicole Lesher, will be your primary point of contact with us once you reserve your stay.

In Advance Of Your Stay

Nicole will offer recommendations on how to make the most of your stay with us and your time at the estate, suggestions on how to best meet your specific goals for your event, offer educational resources through periodic emails, our blog and website to prepare you for your reservation, answer questions that arise from you, your planner, and your vendors.

At Check In

Nicole will greet you and your House Captains, get you oriented to the facilities and amenities, and address questions before you get settled and you begin welcoming the rest of your guests to the estate.

During Your Reservation

We will address facility/utility-related issues that may arise, be the facilities point of contact with your planner & vendors, provide traffic direction and security during events larger than 50 guests, set fire pits before use, turn on and off the gas lights to set the ambiance for your events. With direction from your planner, we can shuttle elderly and mobility-limited guests for photos or the restroom in our golf cart. During your stay, we will keep normal office hours from 9am-4pm daily. We will also be present for your events of more than 50 guests to ensure their safety.

At Departure

We will be sure you know where everything is to help you collect your personal effects before we bid you fair well.